• The two, ISO/IEC 20000-01:2018 and ISO/IEC 27001:2013, protect revenue flow into the business and prevent confidential information from falling into the wrong hands.
• The Bank commits to continue engaging regulators to ensure appropriate governance that balances the value of giving customers control of their data and its duty to protect customer privacy and security.
Nairobi, Kenya: September 16, 2021 - Equity Bank Kenya Limited has received two International Standards Certifications - ISO 20000 and ISO 27001 on IT Service and Information Security Management Systems respectively, cementing its commitment to prioritising customer safety and satisfaction.
The two certifications were issued by the British Standards Institution (BSI).
ISO 20000 shows that the Bank's service management system is robust enough in the delivery of all IT-related services and is also aligned with its current and future needs. Similarly, the ISO 27001 certification offers assurance to customers that the bank is implementing end-to-end information security controls to protect, the confidentiality, integrity and availability of all customer information.
In his remarks on receiving the two certifications, Equity Group Managing Director and CEO Dr. James Mwangi noted that the recognition was a testament to the Bank’s significant investment in data analytics and cyber-security capabilities to better meet its evolving customer needs and expectations and to reduce the potential for data breaches.
“Being fully aware of the risk and impact involved in data information management, it is our commitment to actively continue engaging our stakeholders to ensure that there is appropriate governance in place. It warrants us to be increasingly aware of our roles and responsibilities in information security and actively play our part in ensuring that the appropriate processes are followed to realize effective information technology metrics. The evolution in regulation appropriately balances the value of giving customers control of their data, with our duty to protect customer privacy and security,” said Dr. Mwangi.
Other goals for ISO 20000 on service management include protecting revenue flow into the business by providing stable IT services, meeting the Bank's obligations to stakeholders, including its customers, regulators, shareholders and suppliers, and lastly making IT a business enabler.
While ensuring the Bank has better defined and better-aligned services, increased visibility and control, the service management system also provides a structured framework for setting IT service management objectives, processes, and outlines responsibilities for key stakeholders.
Aligned with the service management, the information security certification ISO 27001 also protects revenue flow into the business and prevents confidential information from falling into the wrong hands. The pathway to this achievement is contained in a structured framework for setting the bank's information security objectives as provided in the standard.
Equity Bank Tanzania limited imeingia ubia na Klabu ya Simba katika kutoa kadi zenye chapa zao...View More
Equity Bank has today kicked off the issuance of Simba Fan Cards to over 20 million fans of the...View More
Equity Bank Tanzania has today handed over 5 mobile police posts to the Ministry of Home Affairs...View More
Benki ya Equity imezindua huduma za benki kwa njia ya kimtandao, huduma hizi zilizopewa jina...View More
The new tax settlement avenue will be available for all TRA clients including non- Equity Bank...View More
Equity Bank Group, on Thursday announced that its profit after tax for the third quarter of 2014...View More
Regional financial services provider Equity Bank Group has returned to its traditional growth path...View More
Equity Bank Group’s investment in ICT and Focus on SME boosts profits by 11 percent in the year...View More
Equity Bank and American Express today announced a partnership agreement, through which Equity Bank...View More
The approvals, which were secured during the firm’s 11th Annual General Meeting (AGM) held today...View More
Regional banking group, Equity Bank's reduction of interest rates by 700 bps from 25% to 18% has...View More
Equity Bank Group strengthens its fundamentals while expenses of ICT, Innovation and Product Rollout...View More
The Group’s total assets posted a 24% growth during the year to close at Ksh 243 billion up from...View More
Partnership to increase financial inclusion and boost EMV migration efforts in the region.View More
The new identity is aimed at creating a sustainable growth path and service delivery in today’s...View More
Equity becomes the 1st bank in Eastern and Central Africa to achieve this milestone paving way for...View More
Becomes the first bank in Eastern and Central Africa to achieve the trillion-shilling balance sheet...View More
The Award is conferred annually to exceptional individuals who exemplify their outstanding `business...View More
The service presents the exciting prospect for the Tanzania community to receive seamless...View More
Equity Bank (T) leo imenzidua rasmi akaunti maalum ya utunzani fedha kwa kujiwekea kidogo kidogo ili...Zaidi
Equity Bank (T) imeahidi kuendelea kutoa elimu ya fedha na mikopo nafuu kwa vikundi vya uwekezaji na...Zaidi
Customers with Equity Bank accounts can now transact seamlessly in any of the Equity Bank branches...View More
Customers will have the freedom to execute forex requirements in real-time in a safe, convenient and...View More