Whistleblowing

Kigali, 1st June 2021 … Equity Bank Rwanda has opened a new retail branch in Kimironko bringing the Bank’s nationwide footprint to 15 branches, in line with sustained efforts to increase access to banking services to customers in Kigali and its surrounding environs.


Located at Magnificat House in Kimironko sector, Nyagatovu cell, the new branch will serve as an advisory centre for retail consumers, SMEs and corporates as well as double up as a banking hall facilitating deposits, withdrawals, access to credit facilities and further deepening access to financial services to the Rwandan people.


Speaking at the launch of the new branch, Equity Bank Rwanda Managing Director, Mr. Hannington Namara, expressed his enthusiasm saying “Despite the world pushing for a cashless economy and for digital banking, we are delighted to open a new brick and mortar branch here in Kimironko because this will allow us to serve our customers better and to meet their financial needs right at their doorsteps. Even as the Bank continues to grow, we are committed to offering Rwandans a great customer experience with a variety of tailor-made products that speak to their financial needs.”


Kimironko which is known to have the largest market and car parking in Kigali and which also hosts a number of travellers  from across the country  is quickly growing to become a business hub with diverse business types and serving diverse customers.


Other than enjoying access to the banking hall which shall be open six days a week, both retail customers and businesses now have access to a well-equipped and well- staffed branch which will allow them to save, borrow and invest thus improving their lives and livelihoods.


“Whether you are a farmer, a retail or wholesale trader or a tourist on transit, Equity Bank Kimironko is located right next to the market & car parking allowing you to efficiently deposit funds, make withdrawals, transfer money from Rwanda to international countries, make payments or even get financial advice from our team of qualified Relationship Managers.  We are keen on growing with our customers and are looking forward to serving the people of Kimironko and its surrounding as well as working with other partners and contributing to growing the economy of the region.” added Mr. Namara.


The opening of the new branch reinforces Equity’s renewed promise to its customers that was made during last year’s brand refresh that saw the Bank unveil a new brand identity. A refresh that saw Equity Bank Rwanda present itself as The ONE Equity unified brand, with one basket of tools, products, and services under one roof ranging from banking, insurance, and investment. 


The opening of Equity Bank Rwanda Kimironko branch is part of Equity’s strategy to offer world-class, dynamic and diverse services to its customer base and to champion the socio-economic prosperity of the people of Africa


About Equity Bank Rwanda plc


Equity Bank Rwanda began its operations in 2011 and is registered as a commercial bank by the National Bank of Rwanda. The Bank has its Head Office located in Kigali, with a footprint of 14 branches and is supported by 2800 agents, 1220 merchants and a network of 21 ATMs.


Equity Bank Rwanda is a subsidiary of Equity Group Holdings Plc, a financial services company listed at the Nairobi Securities Exchange, Uganda Securities Exchange, and Rwanda Stock Exchange. In addition to Equity Bank Rwanda, the Group has banking subsidiaries in, Kenya, South Sudan, Uganda, Tanzania, DRC, and a Commercial Representative Office in Ethiopia; with additional non-banking subsidiaries engaged in the provision of investment banking, custodial, insurance agency, philanthropy, consulting, and infrastructure services.


Equity Group has an asset base of over USD 10 billion. With over 14.3 million customers, the Group is one of the biggest banks by customer base in the region. The Group has a footprint of 336 branches, 53,151 Agents and 34,862 Merchants and 725 ATMs. The Group is the largest bank in market capitalization in East and Central Africa. The Banker Top 1000 World Banks 2020 ranked Equity Bank 754 overall in its global ranking, 62nd in soundness (Capital Assets to Assets ratio), 55th in terms of Profits on Capital and 20th on Return on Assets. In the same year, Moody’s gave the Bank a global rating of B2 with a negative outlook same as the sovereign rating of the Kenyan government due to the Bank’s strong brand recognition, solid liquidity buffers and resilient funding profile, established domestic franchise and extensive adoption of digital and alternative distribution channels. Equity Group Holdings Plc is regulated by the Central Bank of Kenya.


For additional information, visit  www.equitygroupholdings.com/ Rwanda: www.equitygroupholdings.com/rw

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Equity Bank is Regulated by Central Bank