1. Equity Bank Agency Banking:

An Equity Agency is a commercial entity that has been contracted and approved by Equity Bank Rwanda Plc to provide specific services on behalf of Equity Bank Rwanda.

  1. Equity Bank Agent Services:
  • Account Opening Origination
  • Cash Deposit
  • Cash Withdraw
  • Bill Payments (Electricity, Water, RRA Taxes, TV Subscriptions, School Fees, etc.)
  • Money Gram and Western Union Services and more
  1. Requirements to become an Equity Bank Agent:
  • A valid criminal record of the applicant (s)
  • A bank statement for at least 6 previous months
  • A letter of introduction from local authority where the applicant operates from
  • A copy of certificate of incorporation or certificate of registration of business name as applicable
  • Board resolution (applicable to companies and partnerships)
  • ID Copies of principal applicant(s)
  • Agency banking application form duly completed and signed by the applicant(s)
  • Pre-signed Equity Agent Contract
  • Valid business license (Patente-2 latest years)
  • Two recent passport size photos for every applicant
  • Two business premise photos (inside and outside)
  1. FAQs:
  • What is required to transact at Equity Bank Agent?
    • To make a transaction at an Equity Bank Agent, you need to carry your original National ID. For withdraw transaction you also need to either be registered on Equity Bank Mobile Banking (Eazzy Banking) or hold an active Equity Bank ATM Card.
  • Can I open a USD company Account at Equity Bank Agent?
    • An Equity Bank Agent originates personal account for Rwandan nationals and only in local currency
  • Can a non-Equity Bank customer transact on Equity Bank Agent?
    • Equity Bank Agents serve Equity Bank Rwanda customers only
  • How can I know that the transaction done at Equity Bank agent is successful?
    • While transacting on POS, the agent provides a receipt reading “Successful” and if a transaction is done via Eazzy Banking, you get a confirmation message containing transaction details and a unique "reference number

Requirements To Onboard POS Merchants

  • Account with EBR PLC                              
  • Valid ID/Passport copies
  • RDB certificate with full information
  • Board of resolution and memorandum and articles of association
  • Signed contract and merchant application( only account signatories to sign )
  • Sketch Map ( done by our staff )
  • 2 Photos of business (Inside and outside)- taken by our staff
  • physical Address of Business
  • Telephone number ( Merchant)

Merchant Benefits

  • Real time settlement
  • Completive pricing
  • No CIT cost involves cost and cash handling risk for fake notes
  • High account  turnover and better credit scoring

Get in touch

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Equity Bank is Regulated by Central Bank