MANAGER TECHNOLOGY GOVERNANCE AND COMPLIANCE

The holder of the position will ensure a robust IT and Operations control environment and compliance to leading technological standards, frameworks, and regulations. The holder will lead teams that implement a comprehensive and forward-looking compliance and audit issue management framework for IT and operations and should be well versed in internal controls assurance, compliance and risk management, and leading technology standards relevant to financial institutions in the region.

PRODUCT LIFECYCLE SUPERVISOR

Responsible for ensuring deployed products and services deliver value to both the business and its customers. This role involves consistent monitoring of revenue generating products and services, tracking customer churn, and overseeing reactivations, revenue, and transaction volumes. The Usage and Retention/Product Lifecycle Specialist manages product and service usage monitoring, performance tracking, go-to-market (launch and post-launch) planning, and user training. Additionally, they participate in training activities, reporting, quality assurance, and overall business reporting on all solutions. They also lead efforts to review and analyze products for errors or defects that could negatively impact the user experience, ensuring any required fixes or enhancements are implemented based on feedback gathered across the bank

HEAD TRADING

The position holder will be charged with the management of the Bank’s Foreign exchange and interest rates in line with the Equity Bank’s business growth strategy.

SENIOR MANAGER ASSETS AND LIABILITIES MANAGEMENT

The job holder will be charged with the management of the bank’s Assets and Liabilities in line with Equity Bank’s business growth strategy

MANAGER IT SERVICE DELIVERY

The IT Service Delivery Manager is responsible for ensuring the efficient and effective delivery of IT services that support business operations. This includes managing service performance, ensuring adherence to SLAs, and continuously improving IT service quality to enhance customer experience and operational efficiency. The role requires collaboration with key stakeholders to align IT service management with business objectives, ensuring optimal functionality of IT systems within a secure and compliant framework.

DIGITAL COMMUNICATIONS LEAD

• Develop and implement a comprehensive social media strategy aligned with business and marketing goals.
• Oversee the creation, curation, and scheduling of engaging content across all social media platforms.
• Plan, execute, and optimize multi-channel digital campaigns including SEO, email marketing, social media advertising, and display advertising.
• Maintaining internal and external digital corporate communications platforms, working to make sure they are secure, accurate, and have the best possible user experience