Whistleblowing

Agency Banking

In order to provide our customers with access, reach and financial inclusion, we have contracted third party entities to extend banking services regulated by Central Bank. We have over 42,000 agents across the region, ranging from retail outlets, corporates in malls and buildings and postal outlets, who are vetted and accredited by the bank across the region.

3 Reasons Why You Should Use Agency Banking

  1. Convenience: We bring banking to your doorstep
  2. Cost: We reduce your cost of banking
  3. It has demystified banking.

Services Available with Agency Banking

  1. Account Opening:
  • Originate customer account using phone application
  • Only applicable to Rwandan Citizen with Valid ID
  • Only ‘FRW’ account applicable
  1. Cash Deposit to Customer Account:
  • Deposit to ‘FRW’ currency account
  1. Cash Withdrawal from Customer Account:
  • Assisting customers to withdrawal cash
  • Only ‘FRW’ currency is applicable
  1. Bill Payments (EUCL, WASAC, TV Subscriptions, RRA Taxes):
  • Make payments to some integrated billers like EUCL, WASAC, TV Subscriptions, RRA Taxes etc
  1. International Money Transfers
  • Send and receive money from all over the world via Western Union, Money Gram & Ria money transfer. 

 

We would like to call you back regarding this product.

Service finder
Equity Bank is Regulated by Central Bank