Whistleblowing

Nairobi May 16th 2023…… Equity Group has weathered a turbulent macroeconomic environment to register a 21% growth with total assets reaching Kshs.1,537.7 billion. Funding the asset growth is a 23% growth in customer deposits with the proceeds deployed to grow loan the book by 21%. Customer deposits grew to Kshs.1,111.2 billion up from Kshs.900.9 billion while the loan book grew to Kshs.756.3 billion up from Kshs.623.6 billion.Speaking while releasing the Q1 2023 results, Dr. James Mwangi, Equity Group Managing Director and CEO said, “The strong growth speaks to the Group’s embedded social and trust capital that has seen the Group’s brand rated the 4th strongest financial brand on Earth. We are working to anchor the strength of the brand on customer experience, its capabilities and superior product offering.”


The Group’s regional expansion and product diversification strategy has delivered an almost 50:50 split of business between the anchor Kenya business and the regional banking subsidiaries and non-banking business.



“We have become a truly regional and diversified business,” added Dr. Mwangi.


The Group’s business has recorded recovery and growth momentum after the tough COVID-19 operating environment. The value of transactions in branches has grown by 40% to 990.5 billion up from 708.3 billion transactions. The value of transactions on Agency channels has grown by 44% to 681.6 billion transactions, up from 472.3 billion transactions.

“The COVID environment acted as a tailwind for digital transactions adoption by our customers and we have emerged out of the 3-year pandemic period as a strong digital business,” said Dr. Mwangi.

The fintech/digital capabilities of the Group continued to be strengthened by the successful rollout of the interoperable universal digital payments platform, Pay with Equity (PwE), whose transactions volume grew by 243% to 48.3 million transactions up from 14.1 million transactions. Mobile and internet banking transactions grew by 270% to 1,336.3 million transactions up from 361.6 million transactions. Transaction income grew by 73% to Kshs.4,119.6 million up from Kshs.2,388 million.

The business has evolved to online and digital;



  • 98% of all transactions happen outside of the branch.

  • 96% of all transactions are happening on 3rd party and self-service platforms delivering 70% of value of transactions.

  • 87% of all loans are being processed on mobile channels.

  • 82% of all transactions are cashless.

  • Digital transactions grew by 23.3% to Kshs. 2,288.8 billion from Kshs. 1,856.6 billion while digital payments grew by 171% to Kshs 54.2 billion from Kshs 20 billion.



The Group registered a Profit After Tax growth of 8% of Kshs.12.8 billion, up from Kshs.11.9 billion. Profit Before Tax grew by 10% to Kshs.16.9 billion up from Kshs.15.3 billion. Profitability was driven by non-funded income of Kshs.18 billion up 57% from Kshs.11.5b billion, which contributed 45% of total income reflecting the improving quality of Group earnings.

Gross trade finance income grew by 100% to Kshs.2.4 billion up from Kshs.1.2 billion while Trade finance guarantees, and off-balance sheet volume grew by 39% to Kshs.167 billion up from Kshs.120 billion. Forex income registered a growth of 160% to Kshs.5.2 billion up from Kshs.2 billion.

Despite the 57% growth in non-funded income, total income grew by 28% to Kshs.39.7 billion up from Kshs.30.9 billion as a result of slow growth in interest income of 21% to Kshs.32.4 billion up from Kshs.26.7 billion, while the corresponding interest expenses grew by more than double the rate of interest income growth at 47% to Kshs.10.7 billion up from Kshs.7.3 billion. Yields on interest earning assets increased to 10.3% up from 9.5% but net interest margin stagnated at 6.8% as a result of increase in cost of funds which grew to 3.5% up from 2.7%. The increase reflects the challenging macroeconomic operating environment characterized by stubborn high inflation and high interest rates.

Further to the slow growth in net interest income of 12% due to the slower growth in interest income of 21% compared to the 47% growth in interest expense, business was not spared by growth in total costs which grew by 46% to Kshs.22.8 billion up from Kshs. 15.6 billion. The costs were primarily driven by 127% growth in loan loss provision of Kshs.3.1 billion up from Kshs.1.4 billion, staff cost growth of 33% to Kshs.6.6 billion up from Kshs. 5.0 billion and other operating expenses growth of 42% to Kshs.13.1 billion up from Kshs. 9.2 billion.

The growth in other operating costs was driven by massive business transformation expenses to accommodate innovation and technology investments for digital transformation and business readiness for the next level of growth, as well as the effect of rising inflation and currency depreciation. Growth in staff costs reflected the strengthening of the management bench in keeping with growth in size, complexity, and sophistication of the transformed business. The 33% staff cost increase and 42% growth in other operating expenses combined to raise the cost income ratio to 49.1% up from 45.3%. Despite the current cost growth and continued investment in business transformation, there is an opportunity to focus on cost optimization, efficiency pursuit and productivity gains to strengthen value, digitization and the business transformation will lead to efficiency in the Group.

The increase in loan loss provision of 127% to Kshs. 3.1 billion up from Kshs.1.4 billion raised the cost of risk to 1.9% up from 1.2% and was caused by a slight deterioration in NPLs to 9.1% up from 8.65%. The background of a turbulent macroeconomic environment characterized by sticky inflation, high interest and the depreciation of the Kenya shilling against the US dollar justified the need for caution and prudence in provision.

Despite the challenging operating environment, the offensive strategy has produced 21% growth in total assets and 23% growth in customer deposits, anchored on enhanced brand image through greater social impact investments. These focused on financial inclusion and entrepreneurship training, investments in host communities where refugees reside, capacity building in agriculture and access to affordable healthcare while supporting social safety nets for marginalized populations such as refugees, orphans, the elderly and physically challenged; and spearheading environmental and social sustainability initiatives for communities and society.

Equity Group Foundation, our social arm and engine has 40,000 scholars in high school between Form 1 and 4 on full and comprehensive scholarship that covers school fees, uniforms, pocket money, transport, shopping, and medical expenses. 3.87 million farmers have been supported to transit from peasant farming to agri-businesses. 4.89 million households have been supported to receive regular social payments and stipends to ease the challenges of life while 81 Equity Afia medical centres have been opened to address the health needs of host communities by offering high quality affordable medical services and have attended to over 1.48 million patients cumulatively. 21.8 million trees have been planted as Equity’s contribution to ease adverse environmental change while 386,120 households have been afforded clean and renewable energy devices and equipment for domestic use as well as funding of schools to transit from wood fuel driven kitchens to cleaner energy solutions such as LPG fuels.  432,242 youth and women have been trained and funded under the Young Africa Works program to start businesses creating employment for 1.3 million young people.

The defensive strategy has positioned the Group resiliently to benefit from the recovery from the COVID- 19 environment, the digital transformation and weathering the challenges of the turbulent macroeconomic environment. The Group enjoys a defensive and agile balance sheet characterized by high liquidity with cash holdings growing by 55% to Kshs.258.4 billion up from Kshs.166.4 billion to constitute 17% of the total Group balance sheet assets. Government securities and cash add up to Kshs.650.9 billion to constitute 43% of the entire Group balance sheet.

The Group has recorded a 9.1% NPL ratio, which compares relatively well with the industry NPL average ratio of 14%. The NPL coverage of 88%, loan to deposit ratio of 68.1% and liquidity ratio of 51.5% positions the Group defensively. In spite of the strong defensive position, the Group continues to generate competitive returns to shareholders with return on average equity (ROAE) standing at 27.5%, up from 27.4% and return on average assets (ROAA) strong at 3.5%. Capital buffers remain high as core capital to total risk weighted assets stood at 15.5% against the regulatory minimum of 10.5% and total capital to total risk weighted assets standing at 19.8% against the regulatory minimum requirement of 14.5%.

The strong financial indicators not only strategically position the Group, but grants it competitive tools and capabilities for execution and a competitive market leadership position armed with an agile and solid balance sheet and an effective economic and social engine:



  • 17% of Total Assets being cash

  • 43% of Total Assets being cash and government securities

  • 88% NPL Coverage in terms of provisions

  • 1% loan to deposit ratio

  • 5% Liquidity

  • 8% Strong total capital to total risk weighted asset ratio.



Equity’s strong cash and liquidity position, strong momentum of growth and performance, strong asset buffers in provisions and capital buffers position the institution well to unleash its offensive growth strategy either opportunistically through mergers and acquisitions or via organic growth riding on its strong brand and digital capabilities, strong entrepreneurial and managerial depth and the Group reputation of a steadfast governance structure, practices, and execution capabilities.





Equity Group Managing Director and CEO, Dr. James Mwangi addresses analysts and guests during the Quarter One 2023 Investor Briefing event.




Equity Group Managing Director and CEO, Dr. James Mwangi (left), Equity Group Director, Strategic Partnerships, Collaborations and Investor Relations Brent Malahay (centre) and Equity Bank Rwanda Managing Director Hannington Namara (right) during the Quarter One 2023 Investor Briefing event.

Related stories

Equity Group Secures Its Shareholders Nod for a Kshs 20billion Pan African Expansion Bid

The shareholders of Equity Group Holdings (formerly Equity Bank Limited), have approved a raft of...

View More
Equity Group Now Listed on the Rwandan Bourse

The regional integrated financial services firm, with banking interests in Rwanda, Uganda, South...

View More
Equity Bank Announces Instant Issuing of Autobranch Visa Cards in Rwanda

Equity Bank Rwanda has kicked off a corporate initiative to instantly issue Automated Teller Machine...

View More
Equity Bank Unveils Mvno Strategy and Rollout Plan

Equity Bank today unveiled its Mobile Virtual Network Operator (MVNO) strategy and rollout plan that...

View More
Regional Expansion and Diversification Strategy Pays Off as Equity Bank Posts a 21% Growth

Emerging from a depressed operating economic environment as well as challenges posed by the recent...

View More
Equity Bank Group’s Investment in Ict and Focus on Sme Boosts Profits by 11% in the 2013

Equity Bank Group’s investments in IT, growth in the number of customers and branch upgrades to...

View More
Equity Bank Upgrades Core Banking System

Equity Bank Group together with Infosys Technology, IBM, Oracle and Open Way Group today unveiled...

View More
Equity Bank Group Strengthens Its Fundamentals While Expenses Of ICT, Innovation And Product Rollout

Equity Bank Group’s focus on enhancing affordability, accessibility and convenience has seen its...

View More
Equity Bank’s Focus on Innovation Boosts First Half Year 2013 Profit

Regional banking group, Equity Bank's reduction of interest rates by 700 bps from 25% to 18% has...

View More
Equity Bank Profit Before Tax Up 21 Percent in First Quarter 2013

The Group posted a profit before tax of Kshs 4.52 billion up from Kshs 3.73 billion posted during a...

View More
Equity Bank’s Strategy Increases Profits by 36 Percent

The Group’s total assets posted a 24% growth during the year to close at Ksh 243 billion up from...

View More
MasterCard and Equity Bank Announce Partnership to Introduce PayPass™ Enabled Cards

Partnership to increase financial inclusion and boost EMV migration efforts in the region.

View More
Equity Group Foundation Appoints Dr. Helen Gichohi as Managing Director

Dr. James Mwangi, Equity Bank Group CEO and Chairman of Equity Group Foundation has announced the...

View More
Dr. James Mwangi Wins ‘forbes Africa Person of the Year Award 2012’

The ceremony was organised by the eventing arm of the ABN Group - ABN Productions.

View More
Equity Bank Group Partners With China Union Pay

Equity Bank Group has today launched a partnership with China Union Pay, which will allow UnionPay...

View More
Equity Bank Group Pre-tax Profit Up by 30%

Equity Bank Group continued to defy macro-economic turbulence to maintain steady growth and posted a...

View More
Equity Bank Ceo Awarded Business Leader of the Year

The prestigious award presented by CNBC Africa in South Africa for the second year running is a...

View More
Appointments at Equity Bank Group

Dr James Mwangi today at Equity Centre announced two key appointments in the Equity Bank Group’s...

View More
Equity Bank Ceo Gets Two Appointments

Dr Mwangi will serve as a council member of the G8 New Alliance for Food Security and a member of...

View More
Equity Bank CEO joins Global Alliance for Food Security and Nutrition

Membership in the Leadership Council is by agreement and invitation of the Co-Chairs and Council...

View More
21 Equity Bank Scholars Receive Scholarships to Study in World Leading Universities in 2012

21 scholars in the Equity Bank university sponsorship program have so far received scholarships in...

View More
Equity Bank Profit Before Tax Grows by 29%

Regional banking group, Equity Bank continued to maintain its growth momentum with the profit before...

View More
James Mwangi: Africa's Inclusive Finance Guru Is World's Best Entrepreneur

Africa's Inclusive Finance Guru Is World's Best Entrepreneur

View More
Equity Bank CEO wins 2012 Ernst & Young World Entrepreneur of the Year 2012

Dr. James Mwangi, CEO and Managing Director of Equity Bank is the 2012 Ernst & Young World...

View More
Equity Bank Ceo Receives 2012 World Entrepreneur of the Year Nomination

After winning the 2011 East Africa Master Entrepreneur of the Year by Ernst & Young, Equity Bank...

View More
Equity Bank Awarded Best Managed Company in Africa Banking & Finance Sector

Equity Bank has been awarded Best Managed Company in Africa;

View More
Equity Bank Named Best Bank in Kenya

Equity Bank has been named the Best Bank in Kenya this year as the CEO Dr James Mwangi received the...

View More
BBC News - Kenyan Hopes to Open Up Banking to the Poor

"People are driven by emotions and it's all about the enthusiasm of liberating our people" Said Dr....

Watch Video
Equity Bank Rwanda PLC family contributes about 22,225 Testing Kits worth RWF 1Billion to the Government of Rwanda in Support of National Efforts of combating COVID-19

Equity Bank Rwanda made a contribution of 22,225 testing kits at a cost of FRW 1Billion to the...

View More
Equity Rwanda unveils new look with renewed commitment to enhance growth and financial inclusion through seamless customer experience

Brand refresh is geared towards positioning the brand to empower individuals, businesses and the...

View More
Equity Bank Rwanda Scoops Top Honours at The Banker’s Bank of the Year Awards 2020

The Bank emerged top in class for clearly exhibiting a strong fiscal performance in the financial...

View More
Equity Bolsters its Support to Small and Medium Sized Enterprises in Kenya, Uganda, Rwanda & DRC with USD 75 Million (Kshs 8.25 Billion) Women Guarantee Fund with African Guarantee Fund (AGF)

The African Guarantee Fund (AGF) and Equity Group Holdings Plc have signed an agreement which will...

View More
Equity Group Holdings Plans Trans-Africa Expansion with USD $100 Million (Ksh 11 Billion) Loan from the African Development Bank (AfDB)

Equity Group Holdings (EGH) has signed a USD $100 million loan (Ksh 11 Billion) facility to support...

View More
Equity Bank Rwanda launches new Agri-lending Products, targeting thousands of smallholder farmers and agribusinesses.

Equity Bank Rwanda is pleased to announce the launch of new loan products for the agriculture sector...

View More
EQUITY BANK RWANDA UNVEILS EAZZYFX, AN ELECTRONIC CHANNEL FOR SETTLING FOREX TRANSACTIONS

The new platform will give customers the freedom to execute forex requirements in real time in a...

View More
EQUITY BANK RWANDA LAUNCHES NEW BRANCH IN KIMIRONKO

The new branch will serve as an advisory centre for retail consumers, SMEs and corporates as well as...

View More
Equity Bank Rwanda Plc Appoints Col (Rtd). Eugene Haguma as the New Board Chair

Col (Rtd). Haguma brings on board a wealth of leadership experience, having previously served in...

View More
Equity receives double International Standards Certification on IT Service and Information Security Management Systems

Equity Bank Kenya Limited has received two International Standards Certifications - ISO 20000 and...

View More
Equity Bank Rwanda launches convenient mobile Payment solution dubbed Pay with Equity, Fasta Fasta

The innovative solution allows customers to make seamless mobile payment and transfer services for...

View More
Equity Bank Rwanda extends its social impact contribution by launching its signature education and leadership development program, the Equity Leaders Program (ELP)

Equity Bank Rwanda Plc will champion socio-economic prosperity with several social impact programs...

View More
Equity Rwanda PLC receives International Standards Certification on IT Service Management Systems

The certification cements the Bank’s commitment to prioritising customer safety and satisfaction.

View More
Equity Bank Rwanda hailed by The Africa Banker 2021 as the leading Bank in Rwanda for the second time in a row

Equity Bank Rwanda was recognized for its solid commitment to the country’s small and medium-sized...

View More
Equity Group Launches Kshs. 678 billion (USD 6 Billion) Regional Private Sector Economic Recovery and Resilience Stimulus Plan

Equity’s Eastern and Central Africa Recovery and Resilience plan is envisaged to provide financing...

View More
Equity Group Returns to Growth

Equity Group has eased its defensive strategy that had been deployed during the economic uncertainty...

View More
President Paul Kagame of Rwanda presides over the launch of the Africa Recovery and Resilience Plan and one of the Plan's Transformational Projects on the side lines of the Commonwealth Business Forum 2022

President Kagame lauded Equity Group for supporting investments in Rwanda through financial...

View More
THE AFRICAN CONTINENTAL FREE TRADE AREA (AfCFTA) SECRETARIAT AND EQUITY GROUP CEMENT A PARTNERSHIP TO DEEPEN ECONOMIC INTEGRATION OF THE AFRICAN CONTINENT

The partnership will champion the implementation of the Africa Recovery and Resilience Plan which...

View More
EQUITY GROUP REPORTS STRONG 3RD QUARTER PERFORMANCE

Equity Group Holdings Plc today reported Kshs.34.4 billion shillings profit after tax for the nine...

View More
EQUITY GROUP ACQUIRES 91.93% OF COGEBANQUE IN RWANDA

The acquisition of the fifth largest bank, and subsequent amalgamation of the business with that of...

View More
EQUITY GROUP HOLDINGS PLC COMPLETES ACQUISITION OF COGEBANQUE PLC

Equity Group Holdings Plc (EGH), has successfully completed the acquisition of Compagnie Générale...

View more
EQUITY GROUP HOLDINGS PLC ANNOUNCES MERGER OF COMPAGNIE GÉNÉRALE DE BANQUE (COGEBANQUE) PLC AND EQUITY BANK RWANDA PLC

Equity Group Holdings PLC (EGH) has announced the merger of Cogebanque and Equity Bank Rwanda,...

View More
36 TOP-PERFORMING SCHOLARS ADMITTED TO EQUITY BANK’S MENTORSHIP AND LEADERSHIP DEVELOPMENT PROGRAM: THE EQUITY LEADERS PROGRAM (ELP)

Equity Bank Rwanda has commissioned 36 scholars into the 3rd cohort of the Equity Leaders Program.

View More
Equity Group Holdings Registers Strong Recovery

Nairobi Monday 13th May 2024… After reporting a 5% decline in profit after tax for the year ended...

Read more
Equity Bank Rwanda and RSwitch launch eKash to enhance financial interoperability and promote a cashless economy for Equity Bank customers

Kigali, Wednesday 26th June 2023 — Equity Bank Rwanda and RSwitch, the Rwanda national payment...

View More
Equity Group Strengthens Partnership with Zepz to Support Diaspora Client Base with Ease

Nairobi, Kenya | 15th July 2024 — Zepz, the group powering leading global remittance brands,...

Read More
Equity Group Holdings PLC Reports Half Year Profit After Tax of Kshs 29.6 Billion

Nairobi, 12th August 2024: Against a backdrop of continued macroeconomic headwinds of high interest...

Read More
19 Sholars Under the Equity Leaders Program in Rwanda join Top Global Universities

Kigali, 9th August 2024... Equity Bank Rwanda, under the leadership of Board Chairman Col. Eugene...

Read More
Equity Group Unveils 2023 Sustainability Report: “A Sustainable World is a Transformed Africa” Showcasing Bold Vision and Impact

Nairobi, Kenya, 3rd September 2024: Equity Group unveiled its third annual sustainability report for...

View more
Equity Group Holdings Plc Reports 3rd Quarter 2024 Profit After Tax of Kshs 40.9 Billion

Against a backdrop of continued macroeconomic headwinds of high interest rates and volatile exchange...

Read More
Service finder
Equity Bank is Regulated by Central Bank