Whistleblowing
Itsinda rya Equity Bank Abafatanyabikorwa hamwe nu Bushinwa Bishyura
07th Nov 2012
Itsinda rya Equity Bank uyu munsi ryatangije ubufatanye n’Ubushinwa Union Pay, buzemerera abafite amakarita ya UnionPay gukora ibicuruzwa biva muri ATM ya Banki ya Equity Bank hamwe n’ibicuruzwa byagurishijwe mu karere ka Afurika y’Iburasirazuba. Equity Bank ubu ibaye umukozi mukuru wa China UnionPay muri Afrika yuburasirazuba.
Yakiriye umuhango wo kumurika ku cyicaro gikuru cya Equity Bank i Nairobi, Umuyobozi mukuru w’itsinda rya Equity Bank, Dr James Mwangi yagize ati: “Twishimiye kugirana amasezerano n’Ubushinwa UnionPay, bizarushaho gushimangira umubano wacu no kuduha amahirwe yo gukorera abafite amakarita ya UnionPay mu bucuruzi cyangwa ingendo muri Afurika y’Iburasirazuba. yo kubona kandi ni ibintu bishimishije iyo ucuruza kure y’urugo. ”
Dr Mwangi yakomeje agira ati: “Ubufatanye hagati y’Ubushinwa UnionPay na Equity Bank bushingiye ku ntego imwe itanga serivisi nziza z’imari ku bakiriya bacu. China UnionPay izakoresha inyungu z’isoko rya Equity Bank muri Afurika y’iburasirazuba kugira ngo ishobore gukenera abakiriya bayo biyongera mu karere.”
Visi Perezida w’Ubumwe bw’Ubushinwa Yishyura Bwana Chai Hongfeng yagize ati: “Afurika ni isoko rigenda ryishyurwa ry’ubwishyu, ryuzuye ubushobozi bwo kuzamuka. Ifite kandi uruhare runini mu mwanya wo kwishyura kuri telefone. Nk’umuryango w’amakarita akiri muto, Afurika ni ingenzi cyane kuri UnionPay.” Yongeyeho ati: “Equity Bank ni imwe mu mabanki akomeye muri Kenya kandi ifite ishami rinini no kubona umuyoboro mu karere ka Afurika y’Iburasirazuba. UnionPay yishimiye cyane ubufatanye na Banki ya Equity, kandi ikorana muri Kenya no muri Afurika y’Iburasirazuba”.
China Union Pay yashyizeho umuyoboro mpuzamahanga wo kwakira abantu kugirango uhuze amakarita agenda yiyongera kubakoresha. Kubera ko Abashinwa biyongera cyane muri Afurika y’Iburasirazuba hamwe na ba mukerarugendo bagera ku 20.000 b’Abashinwa basura Kenya buri mwaka, ubufatanye na Equity Bank bwugururira imiryango miliyari 3.2 abafite amakarita y’Ubushinwa UnionPay ku isi; kurushaho kuzamura umubano w’ibihugu byombi bya Kenya n’Ubushinwa.
Ishoramari rya Equity Bank mu rubuga rukomeye rwa IT rikomeje kwishyura inyungu mu gihe Banki yinjira mu bufatanye bufatika hagamijwe kuba iduka rimwe rya serivisi z’imari mu karere. Banki ikorera muri Leta ikomeye ya sisitemu yubuhanga bwikoranabuhanga rya mudasobwa ishigikiwe na Infosys, HP, Oracle na Microsoft. Sisitemu y’amafaranga menshi, amasosiyete menshi, sisitemu y’ibihugu byinshi ifite ubushobozi bwa konti miliyoni 35 n’umuvuduko wo gutunganya ibicuruzwa 300.000 kumunota. Sisitemu ishyigikiwe na Way4, Sisitemu yo gucunga amakarita kumurongo ifite ibigo byinshi nubushobozi bwo gutunganya amafaranga menshi kandi ifite ubushobozi bwo gukoresha amakarita arenga miriyoni 60 hamwe nubwihuse bwibikorwa 180.000 kumunota.
Banki ikorera ku ikoranabuhanga rya EMV (Europay-Mastercard-VISA) mu bucuruzi bwayo bwikora (ATMs) no kugurisha (POS) ndetse no mu kigo cya Equity. Sisitemu ikomeye ishyigikiwe nubucuruzi bwuzuye bwo gukomeza no kugarura ibiza.
Dr. Mwangi yagize ati: “Tuzakomeza gushimangira imishinga yacu y’ubucuruzi binyuze mu guhanga udushya, gukoresha ikoranabuhanga no gukoresha mudasobwa kugira ngo tumenye neza abakiriya.”
Ubufatanye bwa Pay Pay buzarushaho guteza imbere umubano w’inguzanyo na Equity Bank n’urwego rw’imari rw’Ubushinwa. Mu mwaka wa 2010, Equity Bank yashyize umukono kuri Ksh 4 miliyari y’inguzanyo yatanzwe na Banki ishinzwe iterambere mu Bushinwa (CDB) kugira ngo ishyigikire imishinga mito n’iciriritse (SMEs) muri Kenya ibaye uwambere mu nyungu za miliyari 5 z’amadorari y’Amerika na Banki ishinzwe iterambere mu Bushinwa mu guteza imbere imishinga mito n’iciriritse muri Afurika.
Muri Kanama 2012, CDB yongereyeho miliyoni 80 USD y’inguzanyo yo gutera inkunga imishinga mito n’iciriritse muri Kenya. Inkunga yinyongera yatumye Equity Bank yubaka ubushobozi bwayo kugirango itange serivisi zubujyanama zifasha imishinga mito n’iciriritse gutera imbere, kwaguka no kumenya ubushobozi bwayo.
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