1. Ikigo cya Equity Bank Banking:

Ikigo cy’imigabane n’ikigo cy’ubucuruzi cyagiranye amasezerano kandi cyemejwe na Equity Bank Rwanda Plc gutanga serivisi zihariye mu izina rya Equity Bank Rwanda.

2. Serivisi ishinzwe abakozi ba Equity Bank:

• Gufungura Konti Inkomoko
• Kubitsa amafaranga
• Gukuramo amafaranga
• Kwishura fagitire (Amashanyarazi, Amazi, Imisoro ya RRA, Kwiyandikisha kuri TV, Amafaranga y’ishuri, nibindi)
• Amafaranga Gram na Western Union Serivisi nibindi byinshi

3. Ibisabwa kugirango ube umukozi wa banki ya Equity:

• Icyaha cyemewe cyabasabye
• Inyandiko ya banki byibuze amezi 6 ashize
• Ibaruwa yintangiriro yubuyobozi bwibanze aho usaba akorera
• Kopi yicyemezo cyo kwishyiriraho cyangwa icyemezo cyo kwandikisha izina ryubucuruzi nkuko bikenewe
• Icyemezo cyinama (kireba ibigo nubufatanye)
• Kopi y’indangamuntu y’abasaba (s)
• Impapuro zisaba amabanki zuzuzwa kandi zashyizweho umukono nuwasabye
• Amasezerano yabanje gusinywa
• Uruhushya rwubucuruzi rwemewe (Patente-2 imyaka iheruka)
• Amafoto abiri yubunini bwa pasiporo kuri buri wese usaba
• Amafoto abiri yibanze yubucuruzi (imbere no hanze)

4. Ibibazo:

• Niki gisabwa gucuruza muri Equity Bank Agent?
  • Kugirango ukore transaction mubakozi ba Equity Bank, ugomba gutwara indangamuntu yawe yambere. Kugirango ukuremo ibicuruzwa ugomba no kwiyandikisha kuri Equity Bank Mobile Banking (Eazzy Banking) cyangwa ufite ikarita ya ATM Ikarita ikora.
• Nshobora gufungura Konti ya USD muri agent ya Equity Bank?
  • Umukozi wa Equity Bank atangiza konti yumuntu kubanyarwanda kandi mumafaranga yonyine.

• Ese umukiriya wa banki itari Equity ashobora kugurisha umukozi wa Equity Bank?
  • Abakozi ba Equity Bank bakorera abakiriya ba Equity Bank u Rwanda gusa

• Nabwirwa n’iki ko ibikorwa byakorewe umukozi wa Equity Bank bigenda neza?
  • Mugihe ucuruza kuri POS, umukozi atanga inyemezabwishyu yanditseho “Intsinzi” kandi niba igicuruzwa gikozwe binyuze muri Eazzy Banking, ubona ubutumwa bwemeza burimo ibisobanuro byubucuruzi hamwe na “nomero yihariye” idasanzwe.