Hotline +255 768985500
Hotline +255 768985500
To lead and manage customer experience across the bank by ensuring satisfaction at every touchpoint, driving service quality, resolving complaints, and embedding a culture of excellence and compliance. This includes monitoring performance, strengthening client relationships, enabling staff through training and coaching, and using data-driven insights to deliver continuous improvement. Apply on or before 22nd September 2025. Only shortlisted candidates will be contacted.
To Drive and implement Ecosystem banking solution in the distribution ecosystems industry and position the bank as the 1st and efficient financial institution offering the solution. To link Retail, MSMEs and Corporates to effective and affordable banking solutions and drive Liabilities and assets for the bank. Apply on or before 22nd September 2025. Only shortlisted candidates will be contacted.