Whistleblowing

Collection Account

Key Features

  • Collections through branch, agents, mobile app, USSD, Paybill 247247, cards and online banking
  • Payer reference validation (e.g. admission number, member number, invoice number)
  • Real-time payment notifications and automated reconciliation
  • Can be linked to host-to-host or API integration with the institution’s ER

Benefits

  • Active Equity account
  • KYC documentation – certificate of registration/incorporation or establishing Act/Gazette notice, KRA PIN, and IDs/KRA PINs of signatories
  • Board/Council resolution authorizing the account or facility and appointing signatories
  • Payer data structure / reference format (for validated collections)
  • Charges

    •  Account opening balance: Nil
    • Minimum operating balance: Nil
    • Collection account charge: Nil
    • Inter-branch cash withdrawal: KES 100
  • Transaction Process

    • Unreconciled payments where payers use wrong references
    • Integration downtime affecting real-time posting

We would like to call you back regarding this product.


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