Jijenge Account

As the name suggests, Jijenge Account helps you build your dreams by providing an avenue to save towards them.

Ideal for - Individuals (singly or jointly)

Key Features of the Jijenge Account

  • Account opening balance of KSh 300.
  • Minimum monthly contributions of KSh 300.
  • Minimum lock operating period of 6 months with no partial withdrawal.
  • No monthly charges.

Why You Should Open a Jijenge Account

  • No ledger / monthly fees to run it.
  • Free internal standing orders to your account
  • You can conveniently access your account at any Equity branch countrywide.
  • The account, allows you to determine your savings period from 6 months onwards.
  • Enjoy access to instant loans of up to 90% of your savings at discounted rates.
  • 24hour support through 0763063000 and/or info@equitybank.co.ke

 Charges

  • Over the counter cash withdrawal charge
  • Agency withdrawal charge
  • ATM withdrawal charge
  • Free funds transfer to other Equity account (On Equitel)
  • Free standing order set-up and transactions
  • Third-party charges apply e.g. Swift, Pesalink
  • Free periodic and email statements.  Additional printed are chargeable

    What You Require to Sign Up for This Account

    • Individuals (singly or jointly) -Original Identification document & KRA Pin.

    Sign up Process 

    1. Download the application forms

    2. Complete the forms

    3. Attach the documents listed in requirements above 

    4. Send the forms and supporting documents to info@equitybank.co.ke 

    5. Send the original (hard copy) email indemnity form via post to the address below: 

      Diaspora banking, Equity Bank Limited.

      Global Centre, 4th floor. Argwings Kodhek road, Kilimani

      P .O. Box 103098 – 00101, Nairobi. Kenya.

    6. For any further clarification, fill the form below and we will get back to you.

    Potential Risks

    • To safeguard funds in your account, do not share your account details with anyone posing as Equity staff asking for your account information.
    • If you suspect your account information has been compromised, please communicate to the bank immediately.

    Transaction Process

    • Cash transaction on account happens on a real-time basis.

    Complaint Handling Process

    • Lodge complaint at any of our branches, via call center, info@equitybank.co.ke or feedback link TALK TO US. We will record your feedback and issue you with a reference number.
    • We will acknowledge your feedback within 48hours.
    • If we cannot resolve the complaint immediately, we will advise on the next cause of action and when to expect feedback from us.
    • We will endeavour to resolve the complaint within 7 working days. However, should we require more time to it, we will keep you updated with progress every 7 days until the complaint is resolved.
    • Should the resolution not meet your satisfaction, feel free to get back to us with your concerns and we will review the issue and resolution and revert back to you.

    Rights and Obligations

    • T & Cs of products are available on website and as part of account opening form.
    • Data privacy policy included in customer onboarding and account opening forms

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Equity Bank is Regulated by Central Bank of Kenya