Frequently Asked Questions
This is a wholly owned subsidiary of Equity Bank Limited offering bancassurance products and services to the public
General non motor insurance
Credit life assurance
You may obtain insurance products and services from your nearest Equity Bank branch where you will be assisted by our bancassurance officer. The bancassurance officer will assist you fill a proposal form and after which he/she will advise you on the various payment modes available from which you will choose the one that suits you best and you get covered immediately.
Immediately report to your bancassurance officer or to your nearest Equity Bank branch. Our bancassurance officer will assist you fill a claim form and give you a step by step advice on the claim process and also the time it will take to settle the claim.
You may obtain insurance products and services from your nearest Equity Bank branch.
When coming to buy motor insurance, kindly carry your driving licence and a copy of the logbook
In this case we have a flexible payment arrangement that can be obtain from your Equity bank branch
Yes, you can access care as long as there are not any waiting periods applied on the sub-benefit.
From the date an insured person is diagnosed as suffering from cancer, whether it is in its acute, or chronic or terminal stage, all and any treatment received thereafter on an in-patient, day-care or out-patient basis involving: consultations, diagnostic tests, scans, investigations, prescribed drugs and dressings, chemotherapy, radiotherapy, stem cell transplants (from either bone marrow or blood), cold cap therapies, routine management and palliative treatments; will be assessed and paid for under this item. Eligible costs incurred up to the point of diagnosis are not paid under this item of your policy.
We acknowledge receipt of your details; kindly expect a response within the next 24 working hours.
Thank you for contacting Equity Holdings Group.