Whistleblowing

Eazzy Banking

Salary Advance

A Salary Advance is a short-term loan advanced to a salaried customer depending on the bank’s profile of them, to help them meet their emergency need. Repayment period for this loan is up to 12 months.

Why you should sign up for this product

A loan of up to KSh300,000 is advanced, subject to the bank’s profile of the customer/account holder.
Preferential terms are offered
It’s a long-term facility, enabling the clients to spread repayments.
Payment is deducted from source on check off for ease of repayment or deducted from the customers’ accounts upon receipt of Salary.

What you require to sign up

You should be an active holder by remitting at least three months’ salary into your Equity account
You need to present a Confirmation Letter or Introduction Letter from your employer.
Pay slip
Identification documents

How to apply for Salary Advance

Visit your nearest Equity Bank branch
Fill in and submit the loan application form to the bank
The loan application is appraised.
Upon approval an offer letter will be issued.
Accepts the loan and returns offer letter and meet sanction conditions.
The loan is disbursed.

Charges

For charges applicable to this product/service, refer to the tariff guide available on this link.

Security

Customer pre-qualified

Complaints Handling Process
- Lodge complaint at any of our branches, via call center, info@equitybank.co.ke or website: https://equitygroupholdings.com/ke/ We will record your feedback and issue you with a reference number.
- We will acknowledge you feedback within 48hours.
- If we cannot resolve the complaint immediately, we will advise on the next cause of action and when to expect feedback from us.
- We will endeavor to resolve the complaint within 7 working days. However, should we require more time to it, we will keep you updated with progress every 7 days until the complaint is resolved.
- Should the resolution not meet your satisfaction, feel free to get back to us with your concerns and we will review the issue and resolution and revert back to you.
Rights and Obligations
- T & Cs of loan facility are detailed on the offer letter.
- Customer data privacy policy is included in the offer letter.
- The rights and obligations of the borrower are detailed in the offer letter.

Get a quick quote

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Equity Bank is Regulated by the Central Bank of Kenya

Call Toll Free: 0800 211 178