Whistleblowing

Eazzy Banking

Maji Loan

Maji Loan is a short-term loan that enables customers to access water and sanitation related equipment without the need for guarantors or filled out forms. You can get Maji Loan instantly through your phone using Equity mobile or your Equitel line, where you can also monitor your loan balance and make repayments.

Great features

Get your loan through your mobile device
Loans are available for 12 easy monthly Instalments
The loans are only available for pre-approved products and paid directly to select Equity merchants/agents with Pay with Equity Tills.
You can check your loan limit straight on your mobile phone

Charges

For charges applicable to this product/service, refer to the tariff guide available on this link.

What you require to sign up

To qualify for this loan you must have an active Equity bank account.
An active Equitel Line or Equity Mobile If you do not have an account, open one up instantly by simply dialing *247# using your current number, then collect your Equitel line/sign up for equity mobile app from your nearest Equity branch.

Getting Started with Maji Loan

To access Maji Loan from your Equitel line:

Select Equitel STK menu
Select My money
Select Eazzy loan
Select Get Loan
Choose Account
Select other Loans
Enter PIN
Select Eazzy Maji
Enter Merchant Code
Enter Amount to apply
Enter repayment period
Get confirmation message
Merchant calls to schedule Tank delivery to home

To access Maji Loan from Equity Mobile/Eazzy banking App;

Login to Eazzy Banking App
Select request loan
Choose account
Select Water tanks
Enter Loan amount and period
Enter Merchant till number
Confirm loan details & Accept T & Cs
You will receive an SMS confirmation

Why you should sign up for this product
- You receive the loan instantly, saving you valuable time.
- It offers a flexible repayment period of up to 12 months.
- This loan facility is safe and secure.
Complaints Handling Process
- Lodge complaint at any of our branches, via call center, info@equitybank.co.ke or website: https://equitygroupholdings.com/ke/ We will record your feedback and issue you with a reference number.
- We will acknowledge you feedback within 48hours.
- If we cannot resolve the complaint immediately, we will advise on the next cause of action and when to expect feedback from us.
- We will endeavor to resolve the complaint within 7 working days. However, should we require more time to it, we will keep you updated with progress every 7 days until the complaint is resolved.
- Should the resolution not meet your satisfaction, feel free to get back to us with your concerns and we will review the issue and resolution and revert back to you.
Rights and Obligations
- T & Cs of loan facility are detailed on the offer letter.
- Customer data privacy policy is included in the offer letter.
- The rights and obligations of the borrower are detailed in the offer letter.
Documents

Get a quick quote

Loan amount

Loan duration in months

Interest Rate (% P.A)

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We would like to call you back regarding this product.

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Equity Bank is Regulated by the Central Bank of Kenya

Call Toll Free: 0800 211 178