Whistleblowing

Eazzy Banking

House/Home Loans

This is a loan facility that enables Equity customers to purchase complete house units or construct homes either for residential or commercial purposes.

Great features

The loan amount is based on the customer’s ability to pay.
The loan period is up to 180 months (15 years).
Financing Margin – up to 100% financing.

Charges

For charges applicable to this product/service, refer to the tariff guide available on this link.

What you require to sign up

Three original latest pay slips
2 Copies of the ID & Pin certificate.
An introduction/Appointment/Confirmation letter from the employer.
Duly signed authorization forms.
Dully completed loan application and appraisal form
Valuation report
Title deed

Why you should sign up for this product
1. Must have an existing MOU with the customer’s employer.
2. Salary is not a prerequisite for some employers.
3. Must have the ability to pay.
4. Ability to effect loan deductions on check-off is required.
Complaints Handling Process
- Lodge complaint at any of our branches, via call center, info@equitybank.co.ke or website: https://equitygroupholdings.com/ke/ We will record your feedback and issue you with a reference number.
- We will acknowledge you feedback within 48hours.
- If we cannot resolve the complaint immediately, we will advise on the next cause of action and when to expect feedback from us.
- We will endeavor to resolve the complaint within 7 working days. However, should we require more time to it, we will keep you updated with progress every 7 days until the complaint is resolved.
- Should the resolution not meet your satisfaction, feel free to get back to us with your concerns and we will review the issue and resolution and revert back to you.
Rights and Obligations
- T & Cs of loan facility are detailed on the offer letter.
- Customer data privacy policy is included in the offer letter.
- The rights and obligations of the borrower are detailed in the offer letter.

Get a quick quote

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Equity Bank is Regulated by the Central Bank of Kenya

Call Toll Free: 0800 211 178